Steven Bakker
He founded and scaled six retail brands, built a platform used by enterprise retailers in over 50 countries, and still believes the biggest problem in retail has nothing to do with technology. In this interview, he talks about stores without counters, the myth of Best of Breed, and why 90% of any transformation lives or dies on change management. Honest answers from someone who has been on both sides of the problem.
Interview
Steven talks about stores without counters, the myth of Best of Breed, and why 90% of any transformation lives or dies on change management. Honest answers from someone who has been on both sides of the problem.
Question 1: Beyond your job title and bio, who are you really?
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